DIVISIONS

We boast with a very large variety of divisions catering for most sectors within the market, namely:

Automotive, Biological, Contract manufacturing, Construction, Dairy, Engineering, Floorcare, Food and Beverage, Hospitality, Laundry, Marine, Personal Care, Retail, Veterinary

MANUFACTURING

We manufacture in the Western Cape. As a manufacturer we are completely independent and not reliant upon any other sources for products. All our products are manufactured in–house and are manufactured to the highest quality standards at all times.

PRODUCT DEVELOPMENT

Continuously does Caprichem work hand in hand with our Raw Material importers in developing new products. Our contract manufacturing division constantly requires us to develop products for those whom
we manufacture for.

QUALITY CONTROL

As an ISO 9001 accredited company we strictly follow high quality levels within the company. From our administration to the product reaching our clients stores and even beyond.  In manufacturing each and
every raw material is checked and QC before entering our stores.  In the manufacturing process all our equipment is kept in perfect working order at all times. Each batch of product that is manufactured has a batch number allocated, which is unique to that batch. A retention sample of each batch manufactured is
kept for a year period to refer to if necessary.

Numerous of Caprichem’s products are manufactured strictly in accordance to SABS specifications. I.e.
Food industry – products bear the SANS 1828 and 1853 marks.
Disinfectants – All Caprichem disinfectants are registered with SABS and carry a registration number.

STOCK HOLDING

Our policy is to hold higher stock levels than normally required to enable us to provide that ultimate service.
In our efforts to become the best chemical company we strive to provide our clients with stock availability without delays.

DISTRIBUTION

We have our own fleet of vehicles allowing Caprichem to be in total control of our distribution. We are
mostly proud to state that we provide one of the best delivery services within our industry.  Our policy is to deliver goods ordered within 24 hours of receipt of order to all local destinations. Our country routes have specific days allocated for deliveries to the outlying areas.  Our contract manufacturing division does
however operate differently as these orders are normally huge tonnage and are planned for accordingly.

SALES REPRESENTATIVES

Caprichem has 12 Sales Reps situated in the Western Cape region. Each specialising in a specific
division, we are able to allocate a representative to each and every client, providing a "hands on" approach
and service.

WHAT OUR CUSTOMERS WANT?

Continuously does Caprichem work hand in hand with our Raw Material importers in developing new products.  Our contract manufacturing division constantly requires us to develop products for those whom
we manufacture for.

TRAINING

As an added service to our customers, Caprichem has invested in a very large in-house training facility, whereby we offer theoretical as well as practical training. When training is not possible from our training facility, we offer the same service to our customers on site. Whether it is a food factory, valet centre,
school or a retirement home for HACCP training, vehicle cleaning or floorcare training, our sales representative will be fully equipped to provide off site staff training. When sales representatives are employed by Caprichem they write in-house exams and are trained to become qualified before servicing existing and new clients. We will always do our best to make sure that our customers staff are using the correct products in the correct way for the  purpose intended. Once training is completed, a certificate is issued to each worker that attended the training relevant to the industry ie: food & beverage, automotive, hospitality, etc. This is very necessary for it uplifts ones spirit and keeps all staff motivated.

FOOD & BEVERAGE
AUTOMOTIVE
HOUSEKEEPING


 

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